Year ending 04/02/2021
To fulfil our duty of candour responsibilities, this report describes the unintended or unexpected incidents that occurred at our optometry practice during the last year.
Practice: Fraser Optical, 1 Aird House, High Street, Beauly, IV4 7BS
Responsible person: Calum Fraser
Date of report: 04/02/2021
To provide high-quality optometry services to our patients and to improve the eye health of the population.
We have held team meetings to discuss our duty of candour responsibilities should an unintended or unexpected incident occur. The team is aware of and understands the practice adverse incident (duty of candour) protocol, which describes what to do when something goes wrong. The protocol identifies the practice contact, who should be notified of all incidents and near misses (along with NHSG Optometry Leads) and will conduct an investigation, if necessary.
I confirm that as there were no events the duty of candour protocol did not require to be followed
Authorised: Calum Fraser